Council Tax Support Survey

We would like to hear your views on our proposal to change the London Borough of Harrow’s Council Tax Support scheme from 2025/26.

Since 2013, the council has provided a Council Tax Support scheme that helps working-age households on low incomes with up to 86% of their Council Tax costs. 

The cost of this support is now £19 million and is expected to keep rising. We’re looking at ways we could reduce the money the council spends on Council Tax Support - we want to ensure it continues to be viable and affordable in future whilst continuing to provide assistance for those most in need. 

These proposed changes, if implemented, would save the council £1.3 million. Taking no action could put the council in financial difficulty and affect its ability to provide services.

It is possible that, once we have more information about next year's budget, that we make no changes to the scheme. Or, depending on the feedback we receive, changes may differ from those set out below. 

We will make our decision in December 2024 and we will publicise this on our website and on the MyHarrowTalk page.

The Frequently Asked Questions (FAQ) document will give you more information about the proposals and how they may affect you or people living in your area.  

The consultation closes on 27 October 2024.

This survey has around 30 questions - you do not have to answer them all. 

If you'd like some help completing this survey, come to one of our drop in events advertised on the main page of this consultation.

Data Protection

You are not required to register with MyHarrow Talk to complete this survey. The council does not collect personal information in this survey which means the information you provide is anonymous. We do not ask for your name, address, email address, telephone number, full post code or any other information that would allow us to identify you. The information you choose to give us in the equalities questions is also anonymous so we cannot identify you from it. To help us keep this survey anonymous and protect your privacy, please do not include any personal information in the free text box.  For example name, addresses, phone numbers or any other information that could identify you or others.

Please be assured all your answers will be stored in accordance with our responsibilities under the Data Protection Act 2018.

You can read more about Harrow's privacy statement here: https://talk.harrow.gov.uk/privacy